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Nov 9, 2024
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12
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How to Start a Custom Mug Printing Business

Caffeinated Commerce: Selling Custom Mugs Online
custom mug business

Table of Contents

Everybody loves a mug! Travel mugs, ceramic mugs, personalized mugs, magic mugs, pottery mugs, customized mugs, are all popular choices for fun purchases or gifting. This makes them an equally great (and profitable) choice for a custom mug printing business! Starting a custom mug printing business offers significant potential for success, especially with the increasing demand for personalized gifts. Custom mugs let your customers express themselves through personalized mugs and your creative mug designs.

And lucky you - starting a custom mug printing business has never been easier! Thanks to advancements in mug printing tech, print on demand, and the ease of online ecommerce platforms like Fourthwall, Etsy, and Shopify, the barrier to starting a mug printing business is low, and the potential rewards are high.

We'll take you through setting up and launching your own mug printing business and online store, from first steps to marketing strategies. Pour yourself a cup of joe, and let's go!

Is Selling Customized Mugs Profitable?

One of the questions you might be asking yourself is whether or not a custom mug printing business is profitable. It can definitely be a lucrative venture, provided you price your mugs for maximum profit and focus on the right target audience.

The average cost of producing custom printed mugs, including the mug itself, printing costs, and shipping, typically ranges from $4 to $10 per unit. You can then sell your custom printed mugs for around $12 to $20 - that's a great profit margin! Oversized coffee mugs, mugs with more complex designs, or magic mugs (which change color or reveal underlying designs when exposed to heat) can be priced even higher because of their unique, upscale features.

And the market for custom mug sales is vast - everyone from individuals looking for a cool custom mug for their desk, to people looking to buy a personalized gift, to companies and brands looking for branded merch.

Custom mugs are also a product that sees profitable sale surges with seasonal trends like gift-giving holidays (birthdays, Christmas) and special occasions (anniversaries, Mother's Day, starting college), as well as corporate or convention events. 

So while you can generate plenty of profitable mug sales year-round by creating standout custom mug designs, choosing reliable print on demand platforms like Fourthwall or Shopify, and marketing to your niche, you can also get additional mug sales boosts several times a year!

Select Your Mug-Selling Method

The first major decision you’ll face when starting your mug printing business is choosing how you're going to sell them. There are several approaches you can take, each with its own set of advantages and challenges; keep in mind components like your budget, target audience, pricing strategies, and shipping logistics.

DTC (Direct to Consumer) 

The DTC, or direct to consumer, model allows you to sell your custom printed mugs directly to customers through your online store via print on demand. By setting up your own custom storefront and mug printing business on a platform like Fourthwall, Shopify, or Etsy, you retain full control over your custom mug designs, pricing, and branding. The print on demand services eliminate the need for inventory costs, as your mugs will be printed "on demand" and shipped out as the orders come in!

  • Pros: Complete control over all things mugs, and no need for upfront inventory costs if you choose to use print on demand services for your mug printing business, like those available on Fourthwall or another ecommerce platform.
  • Cons: It can be challenging driving traffic to your online store, so you'll have to put some extra work into mug marketing and your social media platforms.

Subscription Model

With a subscription model, you can offer limited edition or seasonal custom mugs to your customers on a recurring basis. This model generates consistent revenue via subscriptions, as customers receive new custom mug designs monthly or quarterly, and it also encourages customer loyalty. You do need to also come up with a consistent stream of relevant and interesting mug designs, but this can really make your mug sales something special as they become collectibles to many of your customers.

  • Pros: Recurring revenue, loyal customer relationships, fun design challenges, potential for mugs to have a strong collectibility component.
  • Cons: Requires constant creation of new designs and a structured schedule for printing mugs and sending out mugs.

Wholesale 

The wholesale business model involves producing your custom printed mug designs in bulk, and selling them to businesses or brands at a discounted rate. This works well for orders that require large amounts of mugs, like corporations, brands, or event organizers; although because you're selling in bulk, it may result in lower profits for you, as your bulk client is likely looking for a deal.

  • Pros: Large volume of custom mug sales all at once; can gain you recurring clients.
  • Cons: May require an upfront investment to produce the bulk orders of custom printed mugs; possible lower profit margins due to wholesale pricing.

Six Steps to Starting Your Custom Mug Business

Building a successful and profitable mug printing business starts with making a business plan! Let’s break that plan down into manageable steps, so you can get your custom mugs business going and toast to your upcoming success.

1. Pick a Fresh Niche

Picking your "mug niche" as step one of your business plan will help you focus on making a cohesive line of custom printed mugs and solidifying your brand. To espresso yourself (yeah, we went there) through your mug artwork, think about what kind of themes you'd most like to present in your mug store. 

Mugs with nature themes, funny mugs, photo mugs, motivational quotes, personalized mugs, travel mugs, office mugs, coffee mugs, tea mugs - there's an unlimited amount of mug niches you could do!

YouTubers GSMArena Official lean into their tech niche with this cool double-sided Robot Coffee Mug in their Fourthwall store.

Once you narrow down to a few niche mug design ideas you like, do some competitor research as part of your mug printing business plan. Use social media, online marketplaces, and Google Trends to analyze your competitors in the custom mug printing business. See what kinds of custom mugs are best sellers, how much they're selling for, what trends are currently in demand, and where there are gaps in the market that you could fill with your mug designs.

2. Brew Up Your Designs

Your custom mug designs are the key to your mug printing business! Use professional design tools like Adobe, Corel, or Canva to create your mug designs, so you can get creative with images, colors, fonts, and layouts. Your skills here are what will help set your mug printing business apart from your competitors.

Unreal Game Engine story producers Amulet Studios created this Polygon Coffee Mug for their Fourthwall store as a clever play on video production terminology.  

Focus on a blend of your own unique ideas for your custom printed mugs, plus designs that follow what's currently trending; when creating designs, avoid copyrighted images or phrases so as not to cause any issues for your company. 

Asking for customer feedback can also help you expand your line of printed mugs to accommodate what's in demand; and watching design trends in general as they change will help keep you ahead of trends, so you can jump right on them and keep adding fresh new mug designs to your shop! 

3. Choose Your Mugs

Different styles of printed mugs will appeal to different customers, so having a range of high-quality customizable mug types and materials for each design can help you sell more mugs! At ecommerce platforms like Fourthwall, you can apply the same design to several different types of print on demand products (ceramic mugs, travel mugs, enamel mugs, oversized coffee mugs, etc.)

Ceramic mugs and travel mugs are two of the most popular mug types, and are both available via print on demand. Ceramic mugs are the ones most often used, and also one of the most cost-effective; they're durable, available pretty much everywhere, and can be used for different mug printing methods, like dye sublimation, screen printing, and wraparound prints. Travel mugs are great for customers who are always on the go; they can be more expensive to print, but you can also sell them at a higher sales price.

Twitch ‘80s/’90s drummer SethDrums keeps his vibe consistent with this retro Neon Midnight Travel Mug in his Fourthwall store.

Other custom mug types you might want to consider are eco-friendly mug options, like glass mugs or mugs made from recycled materials; and Magic Mugs, which are mugs that change color or reveal an image/pattern when hot liquid is poured into the printed mugs.

4. Prepare Your Platform

Now that you've got your mug designs, you've got to find a great platform to showcasing them and getting those sales! The platform you choose should be intuitive to use for both you and your customers, and should have plenty of customization options to support your brand. 

Ecommerce platforms like Etsy, Shopify, and especially Fourthwall are positioned to let you set up your online shop with ease, and integrate print on demand services so you don't have to worry about mug inventory.

Create a clean, attractive design and cohesive branding for your online store, and make sure you have plenty of high-quality product images of your printed mugs, plus clear, appealing descriptions that also display some of your brand's personality. Make sure to include SEO keywords when writing your description copy, with terms like "custom mugs," "mug printing," "gifts for coffee lovers," and "tea mugs."

5. Finalize Your Prices

Pricing your custom printed mugs well is how your mug printing business will stay competitive while still gaining profits. Start by calculating all of the costs required to design and print your mugs, including materials, mug printing (via print on demand or bulk), shipping, and packaging. Don't forget to add your time investment in there, too - your designing efforts and the time you spend on administrative tasks are also worth money! Once you have a clear understanding of your costs, you can set a price that allows for a healthy profit margin.

This Quarters Mug from Twitch streamer OutOfQuarters_Gamer’s Fourthwall store is priced at a reasonable $12.00 for its simple SEGA-inspired logo.

Most custom mug printing businesses aim for a 2x to 3x markup on production costs. For example, if your total production cost is $6 per mug, consider pricing your product between $12 and $18. Also keep an eye on the current mug market to see what your competitors are doing, especially within the ecommerce or print on demand platforms you choose to use. To ramp up sales, consider offering bulk discounts to encourage customers to buy multiple mugs at once, say for business events or parties; offer discount codes for people who find your shop through your socials; or coupons during seasonal/holiday sale events.

6. Launch Your Mug Shop!

It's time! The launch of your custom mug business is a major moment, so plan your strategy carefully.

You could either just jump right in with both feet, or try a soft launch. A soft launch of your custom mug business would mean releasing your shop url only to a limited audience (friends, family, or followers of one of your social media accounts) - you'd let them browse and purchase, and you could collect feedback from them on your mugs and your shop before opening it to a larger market.

When you're ready for the big grand opening, make a splash! Have branded social media announcements ready to go, and consider offering some special discounts, bundle deals, or an "opening week only" special limited edition mug design to incentivize customers to check out your new shop and make a purchase during your launch period. Also make sure your new customers have a way to keep on top of your shop offerings - have them sign up for an email list, and make your socials links easily visible.

Keep the Buzz Going!

After you launch your shop, keep creating designs and regularly release new mug designs, offering seasonal and event-related mugs, too. Print on demand and easy-to-update ecommerce sites like Fourthwall make it especially easy to add new designs in. 

Effective marketing, like sending out email updates and running targeted marketing campaigns, will help ensure that your products reach the right audience and convert your new visitors into buyers. You can even bundle some merch, for instance offering a deal if customers purchase one of your coffee mugs with a pound of your customized coffee blend (available on Fourthwall!), or selling a tote bag and a coffee mug with matching designs.

Social media platforms like Instagram, Pinterest, and TikTok are perfect for showcasing visually appealing products like custom mugs. Create fun posts, collaborate with influencers, and use hashtags to reach a broader audience. During peak shopping seasons, you might also consider using paid advertising via programs like Google Ads or TikTok Ads. And don't forget to share your mug shop's brand story - it's an integral part of your marketing strategy, and what helps make your business unique!

Start Printing and Selling Mugs with Fourthwall 

Preparing your ecommerce platform to start selling your custom mugs is one of the most important steps in this whole process. Let Fourthwall make it even easier! Fourthwall simplifies the entire process of selling and printing your custom printed mugs via print on demand, allowing you to focus on your business plan and the creative side of your new custom mug shop.

Fourthwall's ecommerce platform removes the burden of having to store stock or pay for up-front printing expenses thanks to their print on demand integration. You can open your own online store on Fourthwall with its intuitive interface that features plenty of shop customization options to match your brand. Then, choose your mugs, upload your designs, and create mockups - they’ve got everything you need to stock your online store!

Plenty of mugs on Fourthwall, all ready to be customized by you!

Fourthwall also takes care of the fulfillment process, ensuring that your customers receive their personalized mugs promptly and in perfect condition, without any upfront fees to you! By partnering with Fourthwall, you can streamline your mug printing business, allowing you to focus on growing your brand, reaching new customers, and filling their cupboards with your custom mugs. Get started today!

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