Ask Eli
Ask anything about your shop and get instant answers about orders, products, and more. All without leaving your dashboard.
Meet Eli. Your 24/7 shop assistant.
Grow your business with a built-in ecommerce assistant
No. Eli handles common support questions so you get faster answers. If Eli encounters a complex issue that it cannot resolve, you'll be automatically looped into a conversation with our support team.
Yes. Eli is powered by AI (Claude by Anthropic), trained solely on Fourthwall's help center, internal documentation, and codebase. It only has access to your shop data to deliver personalized answers based on your business.
No. Your conversations, shop data, and creative assets are not used to train any AI models. Your data stays yours, and will remain that way.
Yes. You can disable Eli at any time in your Fourthwall account settings.
Eli is included with every Fourthwall account. Fair-use limits apply.
Not yet but soon. When action capabilities launch, every change will require your explicit approval before executing.